Setting Up Your Market Policies
Learn how to manage Finnalby market policies—edit returns & exchanges, cancellations, and privacy in Edit Market, or link policies with a URL.
To manage your Market's policies on Finnalby.com, follow these steps:
- Log In to your Market on Finnalby
- Select the Market Icon
- Select Edit Market
- Navigate to Return Policies
- Type in your Policies (or copy and paste them in)
- You can also use a tiny url link instead of typing them in the policy box.
Your policies can be organized into different sections: Returns & Exchanges, Cancellations, Privacy, and Fixed.
Returns & Exchanges:
This section allows you to create and edit return and exchange policies for non-digital items on Finnalby. These policies can be applied to individual listings instead of a blanket return policy for your entire market.
All Wholesale and Retail Sellers must set a return policy when editing or creating a new listing for a physical item, even if it states that you don't accept returns or exchanges on that listing.
Cancellations:
All Sellers should set a market-wide cancellation policy to inform Buyers whether or not you accept cancellations after they place an order.
To Edit your policy:
- Log In to your Market on Finnalby
- Select the Market Icon
- Select Edit Market
- Navigate to Return Policies
- Type in your Policies (or copy and paste them in)
- You can also use a tiny url link instead of typing them in the policy box.
Privacy Policy:
Select Create a policy to share how you'll protect a Buyer's personal data. If you're unsure what to write, you can see this help article Here.