Fees & Payments Policy

 Fees & Payments Policy 

Utilizing certain Finnalby Services may result in charges for users. Our Fees & Payments Policy outlines the associated fees, taxes, and payment methods. This is part of the Terms of Service Policy.  By accessing our website, you consent to this policy and our Terms of Service.

As a Wholesale Seller or Retail Seller, you might be responsible for several fees when utilizing our platform. Be aware that all fees mentioned exclude any applicable taxes, which are detailed in the Taxes section below. Remember that all Finnalby service fees, including prepaid fees, are non-refundable.

Retail and Wholesale Seller Accounts

Retail Seller Transaction Fees on Finnalby:

A transaction fee of 3-5% will be applied to the displayed price for each listing, along with shipping and gift-wrapping costs, when selling through any Finnalby platforms for the Retail Accounts. Sales tax will not be subject to the transaction fee for any sales in the U.S. The same transaction fees apply to the total display price, including any additional personalization fees. The Taxes section below offers further information on whether applicable taxes must be included in your listing prices. Transaction fees are deducted from your current balance with each sale and are reflected in your Finnalby Ledger.

Wholesale Sellers

Finnalby charges a 12.5% Commission for all transactions.

Subscription Fees:

Finnalby has multiple subscription packages for Retail Sellers in good standing, offering an expanded set of tools for growing Sellers. The subscription fee for your service will be automatically renewed every month on the day you signed up until you cancel or in the case of purchasing a yearly plan it renews on the day you subscribed every year until you cancel. To cancel a particular subscription, you can click on the "cancel subscription" in your user profile. Please note that if you choose to deactivate the service after the renewal has already occurred, you will still be responsible for paying the full subscription fee until the end of your subscription term. 

Finnalby Market Fees:

There are three optional fee structures to choose from. 

Basic:

$4.99/month or $47.90/year

Product limit of 25 products

5% transaction fee

Includes simple analytics 

Includes free offsite ads on Google Shopping

Standard:

$9.99/month or $95.90/year

Product limit of 1000 products

4% transaction fee

Includes simple analytics

Includes free offsite ads on Google Shopping

Includes store wide sales

Premium:

$19.99/month or $191.90/year

Product limit of 2500 products

3% transaction fee

Includes free offsite ads on Google Shopping

Includes advanced analytics

Includes store wide sales

The Dropshipping Program Fees:

The Dropshipping Program allows you to create a dropshipping platform right on your current market. With this program you will be able to integrate your Finnalby market with several dropshipping companies to upload dropshippable products, their variances, quantities available and the current price.  Subscription fee options for Drop Shipping are:

Basic:

$9.99/month or $89.19/year

Product limit of 50 imported products

300 saved products

Includes Set Default Price Adjustment 

Includes free offsite ads on Google Shopping

Standard:

$19.99/month or $159.29/year

Product limit of 5000 imported products

5000 saved products

Includes Set Default Price Adjustment 

Includes free offsite ads on Google Shopping

Includes AI Generated Description

Premium:

$49.99/month or $349.39/year

Product limit of 500 imported products

50,000 saved products

Includes Set Default Price Adjustment 

Includes free offsite ads on Google Shopping

Includes AI Generated Description

Includes Eligible for Blog/ Social Media Promotion

Note: Seller Market fees are separate from Finnalby Dropshipping Fees.

Finnalby Refund of Subscription Fees

Finnalby may modify, suspend or discontinue, temporarily or permanently, the Service or any portion thereof, in its sole and exclusive discretion, at any time, without prior notice. Finnalby will not be responsible to you for a refund, in whole or part except for pre-paid, unused subscription fees. You agree that Finnalby shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.

Finnalby Service Charges

Finnalby charges Sellers subscription fees to sell products on the Website. Finnalby charges its Sellers a percentage of the sale price when products sell. Changes to the fees for Finnalby's services are effective after Finnalby provides you with at least fourteen (14) days' notice by email. However, Finnalby may choose to temporarily change the fees for Finnalby's services for promotional events (for example, discount days); such changes are effective when Finnalby posts the temporary promotional event on the Website. Finnalby may, at Finnalby's sole discretion, change some or all of Finnalby's services at any time. In the event Finnalby introduces a new service, the fees for that service are effective at the launch of the service. Unless otherwise stated, all fees are quoted in US Dollars (USD). Seller agrees to keep a valid credit card and/or bank information on file with Finnalby in order for Finnalby to charge Sellers monthly for the Fees incurred by Seller. Seller is liable for all service charges incurred, even for goods sold and then subsequently canceled by Buyer or refunded by Seller. A seller must pay the amount due in full within 15 days of the date of the invoice.

Payment Processing Fees:

Finnalby charges payment processing fees for each transaction made through Finnalby Ledger. Fees may vary based on the location of your bank account.

Shipping Fees:

Finnalby enables Sellers in certain locations to purchase shipping labels to fulfill orders. The cost of the shipping label depends on the carrier, origin, destination, weight, and dimensions of the package. Shipping fees are paid at the time of purchase of the shipping label.

Fee Avoidance:

Avoiding fees, such as purposely completing transactions outside of Finnalby, is strictly prohibited. Any encouragement to move a Buyer to complete a transaction that started on Finnalby to another venue is considered Fee Avoidance and is grounds for account termination.

Paying Finnalby Fees:

Finnalby automatically deducts fees from your Finnalby Ledger Account. You are responsible for paying any outstanding fees within 15 days of your monthly statement.

Finnalby Ledger:

Finnalby Ledger allows Sellers to accept various forms of payment, including credit or debit cards, gift cards, coupons, and certain bank transfer services.

Taxes:

You are responsible for collecting and paying any taxes associated with using and making sales through Finnalby's services. Finnalby calculates, collects, and remits retail sales tax on your behalf for orders shipped to customers in certain US locations.

Finnalby wholesale orders are tax-free by default. It is the responsibility of Wholesale Sellers to obtain any required tax exemption documents as required by law to support tax-free purchases.

Marketplace Reporting of Seller Information:

Finnalby reports your personal details and transaction details to relevant governmental authorities where legally required.

Finnalby Gift Cards, Credits & Coupons:

You may accept payment with Finnalby Gift Cards, Credits, and Coupons, which are subject to Finnalby's Gift Cards, Credits & Coupons Policy.