Finnalby serves as a platform linking Wholesale Sellers and Resellers, along with Retail Sellers and Consumers via its web pages, Applications, and Social Networking Channels. Continue reading to learn about your rights and responsibilities as a Seller on Finnalby.
This guideline constitutes a portion of our Terms of Service Policy. When you establish a seller account on Finnalby for selling or buying goods and/or services, you consent to this policy and our Terms of Service Policy.
Dropshipping Account:
To acquire an account with Finnalby as a Dropshipper, you must register as a Reseller or Retail Seller, set up a Reseller or Retail Seller account, and receive Finnalby's approval ("Reseller Account or Retail Seller Account"), as further elaborated in the Terms of Service. We maintain the authority to deactivate your account if we determine any breach of these Reseller or Retail Seller Terms has occurred, including instances of selling products in unauthorized locations or platforms other than Finnalby (as further detailed in these Drop Shipping Terms). By accepting these Dropshipping Terms and providing the requested information during the application process, you authorize Finnalby and its affiliates and payment processors to settle and disburse funds to you and on your behalf, including for any third-party brands whose products you intend to distribute on the platform. You acknowledge that Finnalby can only accept a limited number of Dropshippers at any given time and is not obligated to accept you as a Dropshipper. You release Finnalby from any liability regarding the acceptance process. The terms "include" or "including" within these Dropshipper Terms signify "including, but not limited to".
Definitions:
“Wholesale Seller” means a Seller who proposes and/or sells goods to Resellers through Finnalby Services.
“Reseller” means a vendor who procures products through the Wholesale Sellers on the Finnalby Services for the purpose of reselling them.
"Retail Seller" refers to a vendor who proposes and/or sells goods to End Users or Consumers through Finnalby Services.
"Buyer" denotes an individual who procures products via Finnalby Services for Consumption purposes.
“Dropshipper” refers to a Retail seller, Reseller, or Wholesale Seller who procures products through Dropshipping Sellers and sells these goods to the consumer through the Finnalby Services.
“Dropshipping Sellers” refers to a third party seller (Ali Express for example) who proposes and/or sells goods and ships said goods to the consumer on behalf of a Dropshipper through the Finnalby Services.
Acquiring an Item on Finnalby:
When you the Dropshipper, purchase goods from a Dropshipping seller, you are not buying directly from Finnalby.
- Finnalby has no control over the products advertised on third party sites, Dropshipping Sellers’ capacity to sell items.
- Finnalby does not pre-screen items that can be dropshipped from third party Dropshipping Sellers, and therefore does not guarantee or endorse any items or any content posted by Dropshipping Sellers (such as photographs or language used in listings or market policies).
Selling Dropshipping Products on Finnalby:
When uploading products as a Dropshipper on Finnalby, you're directly purchasing from an independent Dropshipping Seller to fulfill your orders, each with its distinct listings, policies, and processing times. You acknowledge that you have:
- Reviewed the product description and store policies prior to making a purchase;
- Submitted proper payment for the item(s) bought; and
- Provided accurate buyer shipping details to the Dropshipping Seller.
As a dropshipper, you are fully accountable for the quality of the products being sold and shipped. It is strongly advised to regularly review and test your supplier's products to ensure they meet Finnalby's and your own standards.
As a dropshipper, you are fully responsible for reviewing all product descriptions, images and titles before posting them to Finnalby’s marketplace. Finnalby holds no responsibility for incorrect or misleading product descriptions, images or titles, all responsibility lies with the dropshipper.
Requirements:
To qualify for a Dropshipping Account, you must provide a valid FEIN, EIN or Social Security Number for tax purposes. Finnalby may send you a 1099-K form at the end of the year for tax reporting, where required by law.
Order Fulfillment:
Dropshippers will use the Finnalby dropshipping program provided for Order fulfillment. Using other dropshipping sellers third-party websites is prohibited unless approved in writing by Finnalby.
Refusal of Orders:
Dropshippers and/or Finnalby reserve the right to refuse order completion for any reason. Finnalby encourages Dropshipping Sellers to maintain sufficient inventory but does not guarantee it.
No Circumvention:
Dropshippers must fulfill all orders placed by Buyers through the Site and not influence Buyers to transact offline or circumvent Finnalby's process. Failure to abide by these terms may result in account deactivation or termination of your Dropshippers Account. Finnalby reserves the right file suit to reclaim lost fees, future loss of business and attorney fees.
Shipping Location:
You must provide a valid physical address for product delivery to the Dropshipping Seller for your buyer. Finnalby does not allow forwarding of purchased products to overseas locations.
Taxes:
You are solely responsible for the collection and remittance of taxes and any other payments or filings required under applicable law. You agree to indemnify, defend, and hold Finnalby harmless against any such taxes, contributions, penalties, and/or interest.
Interacting with Other Finnalby Members
Finnalby Chat
Dropshippers and Buyers shall communicate directly through Finnalby Chat on the Finnalby Site. Use Finnalby Chat only for legitimate business purposes, such as answering questions or resolving issues. Do not abuse Finnalby Chat or use it for personal conversations, harassment or other improper conversations or purposes. Contact Finnalby directly if you cannot answer a question or resolve an issue by emailing us directly at CustomerService@Finnalby.com . When you use the Finnalby Chat you agree not to:
- Sending unrequested advertisements, promotions or spam, or soliciting donations;
- Harassing or mistreating another member or otherwise breaching our Anti-Discrimination Policy;
- Reaching out to someone after they have explicitly requested not to be contacted; or
- Disrupting a transaction or interfering with another member's business.
- Sharing personal contact, financial, or other information for the purpose of circumventing the checkout process on Finnalby, including phone numbers, addresses, emails, social media profiles, external links, or instructions for money transfers.
- Exercise caution when exchanging personal information that is not strictly necessary for completing a transaction.
Payment Processors:
Finnalby uses third-party service providers for payment processing. You agree that Finnalby may share your information with these processors to complete transactions.
To ensure the safety of our community and prevent scams or fraud, only
transactions executed through Finnalby's authorized payment processing
provider shall be deemed valid and enforceable and eligible for our File system.
Learn more in our Fees and Payments Policy and Fee Avoidance Policy.
Finnalby reserves the right to correct pricing errors and charge your default payment method. If it fails, they may charge other payment methods linked to your account.
Payment Accounts:
Finnalby offers a third party payment processor for buyers to purchase products from the Dropshipper. Dropshippers will utilize their personal third party linked dropshipping account to purchase products for fulfillment to the buyer from the Dropshipping Seller. The provider and processing duration for your payment will differ.
Shipping Expenses and Delivery Durations:
Unless Dropshipping Seller approves free shipping, Dropshippers shall be accountable for and consent to pay all shipping fees displayed on your invoice. Shipping expenses will be incorporated in your invoice from the Dropshipping Seller.
Delivery Durations: You recognize that lead times differ depending on the Dropshipping Seller's product shipment duration. Average lead times can be found on the Dropshipping Seller's page. Tracking numbers if available and shipping cost details can be found in the third party system you used to purchase the product.
Buyers Posting Reviews for an Item
Reviews provide valuable insights about a Dropshipper's products and can assist reputable Dropshippers in establishing a solid reputation or warn other Buyers about unsatisfactory experiences.
Buyers can submit a review, including a one to five-star rating of your purchase. Reviews and profile information will be publicly displayed on the Dropshippers listing and review pages.
Finnalby reserves the right to remove reviews that breach our policies or Terms of Service.
Generating and Uploading Content:
As a Finnalby member, you can create and upload various content, such as Chats, text, and images. To maintain a secure and respectful community, you agree not to upload content that:
- Contains hateful or offensive language or imagery, or any content subject to our Anti-Discrimination Policy;
- Includes threats, harassment, extortion, or violates our interference rules;
- Infringes on another's intellectual property rights;
- Is false, deceptive, or misleading;
- Contains unsolicited advertisements or promotions, spam, or donation requests;
- Discloses private information, whether yours or someone else's;
- Encourages or facilitates a transaction bypassing Finnalby's checkout process;
- Contains prohibited medical drug claims;
- Violates any rules outlined in our Prohibited Items Policy.
Additional requirements apply to some content on Finnalby. Please refer to the relevant sections above.
Addressing an Order Issue with Finnalby's File System
Although Finnalby is not directly engaged in transactions between Buyers and Sellers, we offer a File system in case your order doesn't go as planned and a buyer can't reach a resolution with the parties involved.
- If you, as a Dropshipper, encounters an order problem, you must contact the Dropshipping Seller within your third party account you have set up with them. Allow Dropshipping Sellers to attempt to resolve the issue.
- Buyers can use Finnalby's File System to notify Finnalby of an unresolved order issue in cases of non-delivery, damage, or receiving an item that isn't as described in the listing. These issues might be covered by Finnalby's Order Protection Program.
Refunds and Cancellations
Only you, the Dropshippers or the Dropshipping Sellers can cancel transactions.
Returning an Item
You, the Dropshipper, need to create your own return policies, and have them outlined in your Market Policies.
Content Associated with Products
Restricted License. Finnalby may exhibit various content related to products, including images, product descriptions, seller narratives, and other relevant content for sale on its Services. You are granted a limited, revocable license to utilize Content associated with a purchased product on your company's website, solely for reselling the same item. However, you agree not to use any Content in advertising or media campaigns, including posts, emails, ads, or other communications on platforms like Facebook, Instagram, or Google, without express written consent from the Content Owner.
You acknowledge and agree that you are merely a licensee of the Content and have no ownership rights or claims over it. Furthermore, you acknowledge and agree that Finnalby is neither responsible nor liable for any Content, and Finnalby offers no representation or warranty that the Content does not infringe, misappropriate, or violate a third party's patent, copyright, trademark, trade secret, moral rights, or other intellectual property rights, rights of publicity or privacy, or contain defamatory, illegal, abusive, harassing or obscene material, or result in the violation of any applicable laws or regulations.
Agreement Exclusively Between Dropshipping Seller and Dropshipper and/or Dropshipper and Buyer:
THE PARTIES INVOLVED IN EACH TRANSACTION ACKNOWLEDGE AND AGREE THAT FINNALBY, LLC:
- IS NOT A PARTY TO ANY ORDER OR TRANSACTION
- HOLDS NO RESPONSIBILITY OR LIABILITY FOR ANYONE CONCERNING ANY DISPUTES ARISING UNDER ANY ORDER OR TRANSACTION
- DOES NOT PROVIDE PRODUCTS UNDER ANY ORDER OR TRANSACTION NOR HAS IT ENGAGED THE INDIVIDUAL PROVIDING PRODUCTS UNDER AN ORDER OR TRANSACTION AS AN AGENT OR EMPLOYEE ACTING ON ITS BEHALF: AND
- IS NOT ACCOUNTABLE FOR ANY REPRESENTATIONS, WARRANTIES, OR GUARANTIES MADE BY ANY PARTY INVOLVED IN ANY ORDER OR TRANSACTION, AND HAS NOT APPROVED OR ENDORSED SUCH STATEMENTS IN ANY WAY.
Force Majeure Clause
Finnalby cannot be held accountable for any losses, delays, disruptions, or failures in content or services delivered through the Platform that arise directly or indirectly from circumstances beyond our reasonable control. These include but are not limited to:
- Internet failures
- Failures in computers, telecommunications, or other equipment
- Electrical power failures
- Strikes or labor disputes
- Riots, insurrections, or civil disturbances
- Shortages of labor or materials
- Curfews or lockdowns
- Orders from domestic or foreign courts or tribunals
- Non-performance of third parties
- Fires, floods, storms, explosions
- Epidemics or pandemics
- War or governmental actions
- Software bugs or interruptions
- Acts of God or any disasters, whether natural or man-made.
In such situations, Finnalby is absolved of any liability for the non-performance or disruption of its services.